Lighthouse Registrars Limited, a Subsidiary of Lighthouse financial Services Ltd was incorporated on 21st December, 1987 as a private limited liability company to carry out the Registrars function in accordance with the provisions of the Investment and Securities Act (ISA) 1999, and the Rules and Regulations of Securities & Exchange Commission (SEC).
Key Responsibilities
Timely issue and dispatch of share certificates
Timely preparation and dispatch of dividend warrants to shareholders
Well organized and courteous front office service
Well administered Register of Shareholders
Timely updating of shareholders register with data received from CSCS
Prompt response to Shareholders enquiries
Planning and assisting at general meetings
Public Offers
Attendance of All parties and completion Board Meetings
Timely, widespread and cost effective distribution of prospectus and other issue documents
Careful handling of returns from receiving agents and stockbrokers; prompt capturing of data from receiving agents and preparation of allotment returns
On approval of the offer by Securities and Exchange Commission, we ensure timely preparation and dispatch of Return Monies (via E payment) as well as share certificates (E allotment) to successful applicants.
Our Approach/Strategies
We are equipped with highly sophisticated software and strong back-office capabilities/expertise to fulfil your share registration needs.
Creating considerable goodwill between shareholders and the clients through prompt handling of queries/complaints on dividends, share holding, change of addresses, bank mandate, amalgamation of share certificates, consolidation of accounts and probate/letters of administration in respect of the estate of deceased shareholders.
Rendering timely returns/information to the regulatory authorities i.e The Nigerian Stock Exchange (CSCS) and Securities and Exchange Commission for dissemination to stockbrokers and shareholders alike.
Whether providing complete registration services or handling a specific corporate action project, we work in partnership with our clients and their advisers to understand their unique requirements and deliver successful and innovative solutions.
Some of the services we provide for companies and their shareholders include:
Updating shareholder name, address and holding details on the share register
Answering shareholder enquiries about their holding
Dispatching share certificates (effecting E- allotment)
Administering share transfers to other people
Handling the distribution of dividends to shareholders ( E- dividend)
Handling the distribution of annual reports and accounts to shareholders
Why does a company need a Registrar?
Any publicly listed company in Nigeria has a legal duty to maintain an up-to-date record of its shareholders. This is done through the appointment of a Registrar
Our Approach
We work in partnership with our clients and believe our people can make the difference and that’s why we have adopted a personal and flexible approach and are focused on delivering what we promise.
We have some of our people who listen to our clients requirements and proactively seek ways to assist in the shortest time possible. Our staffs share best practices and keep clients up-to-date with the latest in the industry.
Quality standards
We have strict service levels, confidentiality policies and audit processes throughout our business and operate in accordance with industry requirements and guidelines including those of The Nigerian Stock Exchange, the Securities and Exchange Commission, and other regulatory bodies where applicable.
Technology
We continually ensure that accurate shareholder records are maintained. Our real-time computer system enables us to reflect changes in shareholder details and share ownership whilst maintaining direct automated links with CSCS and our client companies.
Dedicated shareholder communications
We take responsibility for providing a consistently high quality service each time we interact with clients’ shareholders. Our call centre and correspondence teams are a dedicated contact point designed to respond to all our clients’ shareholder enquiries. The teams respond to enquiries at the initial point of contact and are supported by the latest register and corporate actions information from across the business.
Volumes large and small
We handle registers of various sizes from small recently floated companies to large multinationals. Specialist teams, either focused on the company or a particular process, ensure all clients benefit from concentrated knowledge pools regardless of the size of their register.
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